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Suspension of ALL non essential appointments Posted on 17 Mar 2020

After careful consideration, we have taken the difficult decision to suspend ALL non essential appointments.

First and foremost this is to protect you; our patients. By reducing attendance at the surgery we are preventing the spread of the COVID-19 Coronavirus, and reducing the possible risk of exposing you to the virus itself. At present we have NO WAY of confirming if a patient has a common cold or the COVID-19 virus.

Wherever possible we are converting appointments to telephone consultations so that we can still give advice and support where it is needed.

As you will appreciate this is an enormous piece of work, and we are deploying all available staff to implement this change, whilst ensuring the doctors and nurses are free to help patients, and the reception desk and telephones are sufficiently staffed.

We are also prioritising the implementation of both online and video consultations. As soon as we are able to offer these appointments we will update you via Facebook and the website.

We appreciate that these are uncertain and worrying times for everyone and we are doing everything we can to keep you up to date in this every changing environment.

Please follow the latest guidelines on how to protect yourself, your family and other vulnerable patients.

What appointments are we able to offer:

DOCTOR:

If your issue is absolutely essential, we will try to deal with it via a telephone consultation. These appointments will be released every day. There will be NO prebooked appointments.

NURSE:

Only essential appointments will be booked; such as dressings or blood tests. Any appointments that are not immediately required will be cancelled for the forseeable future or dealt with as a telephone consultation.

BETWEEN 17th and 24th March, there will be significant pressure on appointments whilst we implement this change, and as we already have staff who are having to self isolate for 14 days.

Please help us to help you and ONLY contact us if you really cannot manage your condition yourself.

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John White Funeral Directors