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New Phone System Posted on 28 May 2019

We are delighted to advise patients, that this week sees the launch of our new phone system.

  • Contact numbers for the surgery will stay the same
  • It is likely that there will be a 10 minute window, during which time, patients will be unable to get through to the surgery during the switch over
  • If you need urgent medical assistance during this time, please call 111 or, in the event of a life threatening emergency, call 999
  • The new system will provide patients with a "position in queue" update
  • Statistics on the phone data will help the practice to continue to improve patient experience


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John White Funeral Directors