Repeat Prescriptions

How to order your prescription

Log into NHS Online or your Systmonline account and order your items
- If you do not have an NHS online account, set one up here
Drop your request into the prescription box in the main porch at the surgery
Post your request to the surgery
Email your request to nccg.contact.stlukesduston@nhs.net

Allow 4 working days from receipt of your request to your request being completed

How to collect your prescription

Prescriptions will be sent electronically to your nominated pharmacy ready for you to collect the medication. Please tell us which pharmacy you use.
Please check what your pharmacy turn around for prescriptions is
Please include a stamped addressed envelope if you want us to post it back to you

Medication Reviews

Some medication reviews can be carried out by the clinical team reviewing your medical records. This often does not need you to be in attendance. If there are reviews that need you to attend the surgery, for example for a blood pressure check or a blood test or to speak to a member of the clinical team, we will let you know.

It is important that you respond to these invitations so that we can continue to safely prescribe your medication for you.

Questions about your prescription

If you have questions about your medicine or your prescription please contact the surgery.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Find a pharmacy

NHS Medicines A to Z

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

View details of the current charges

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a pre payment certificate.