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Appointments - booking

Your Appointment Options

When you contact the surgery to book an appointment you will be directed to the most appropriate appointment and clinician. This may not always be a doctor.

Appointments Available
Routine prebookable appointments at the surgery Routine prebookable telephone consultations with a clinical pharmacist (medicines specialist) Routine prebookable telephone consultations to discuss test results Urgent on same day assessment with the Emergency Care Team

Routine Prebookable Appointments

Appointments are bookable on a 2 week rolling basis as per the example below.

Date you contact us

Date you will normally be able to book

Monday 1st

Monday 14th

Tuesday 2nd

Tuesday 15th

Wednesday 3rd

Wednesday 16th

Thursday 4th

Thursday 17th

Friday 5th

Friday 18th

  You can book a routine appointment via one of the methods below:

How to book routine prebookable appointments
Speak to the receptionist on the phone

Use your online account (click here)

(Don't have an account? click here)

Speak to the receptionist in person

Telephone Consultations

Telephone consultations can be booked to discuss results of tests or to discuss medication. Not all things require patients to come into the surgery and offering telephone consultations gives patients greater flexibility to book these around their other commitments.

Telephone Consultations
Speak to receptionist on the phone Speak to receptionist in person
Receptionist books telephone consultation to discuss test results with clinician Receptionist books medication discussion with clinical pharmacist (medicines specialist) Receptionist books telephone consultation to discuss test results with clinician Receptionist books medication discussion with clinical pharmacist (medicines specialist)

Other Appointments

These are some of the things that can be dealt with by practice nurses and do not need an appointment with a doctor. Our receptionists will direct you to the most appropriate appointment and clinician.

 

Urgent on the day assessments

Urgent on the day assessments are managed by the Emergency Care Team. This is a group of clinical staff who have a range of specialties. The benefits of this system are:

  •  Immediate plan of treatment. If an appointment is required you will be given this at this very first point of contact
  • The most qualified person decides the plan of action for you
  • If you contact us in the morning, you will be dealt with in the morning
  • If you contact us in the afternoon, you will be dealt with in the afternoon

 The process is as follows:

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Your Neighbourhood Professionals. Just a Click Away! Living with limited mobility? Want to remain independent when at home or out and about? Contact a local mobility aids supplier today. John White Funeral Directors Olympus Care Services
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