Technical Support and Guidance
NHS website – lots of step-by-step instructions, FAQs, and help sections to support you with any issues you may have with the app. They also have a dedicated support team that you can raise a ticket with for additional support.
https://www.nhs.uk/nhs-app/
YouTube – Has many video walkthroughs showing you how to use the different features on the app.
How to use the NHS App #shorts - YouTube
(Youtube > NHS > Playlists > “How to use the NHS app #shorts”)
NHS App Explainer - English - YouTube
(Youtube > NHS > Playlists > “NHS app Explainer”)
Barclays – has an NHS app digital wings course.
https://digital.wings.uk.barclays/courses/online-essentials/nhs-app/
Age UK – supports older people with using the app.
‘Did you know we can help you set up and get to grips with using the NHS app. It is a quick and easy way to access medical help and advice from your GP surgery and the NHS 111 service 24 hours a day, 7 days a week.
If you need help getting online or don’t have the technology to do so, get in touch and our friendly team on 0191 386 3856 will be happy to help you.’
https://www.ageuk.org.uk/bp-assets/globalassets/north-craven/2022-pics/how-to-use-the-nhs-app-leaflet.pdf
