Your Health Care Team Practice Staff
Practice Manager - Alison Pound
Assistant Practice Manager - Mini Scott
Operations Manager - Janette Ashton
Team Leaders - Jo Battison & Carol Dufty
We have a large team of receptionists who are here to assist you. Many of these work behind the scenes dealing with yout phone calls. Our members of staff are fully trained, and in order to help you, they will have to ask questions to assess the best pathway to deal with your query. They deal with each query as fast and efficiently as possible. Please bear this in mind if you are kept waiting. Our busiest times at reception at at 8.00am and 2pm.
Secretarial And Admin Staff
We have secretarial and administration staff to assist in the day-to-day work of the practice. They can help with medical reports, referrals to other services, medial records and general paperwork.
We have a dedicated prescription team who process all repeat prescription requests and help with any non-clinical medication queries you may have.
You can speak to them directly by selecting option 4 when you call the surgery. They are available between 11am-6pm.
Please note we cannot take prescription requests over the phone. Please see the Repeat Prescriptions section of the website for more information about how to request your medication.
The practice has a team of health visitors who are employed by Northamptonshire Health Foundation Trust to look after the health of young people from birth to 19. They can be contacted by telephone on 0300 1111 022 (option 4).
We also have a team of district nurses who are employed by the Northamptonshire Health Foundation Trust and who provide valuable care, mainly to patients who are housebound. They can be contacted by telephone on 0300 777 0002 (option 1).
A team of midwives provide regular antenatal and booking clinics at the surgery. If you think you are pregnant, you do not need to see a doctor first. Please speak to reception who will organise an appointment with the midwife for you. The contact number for the midwife will be given to you in thr front of your maternity notes.
If you need to speak to a midwife in an emergency, contact the midwife triage on 07887 466 489.